Across the business landscape, hospitality robots have entered many different industries, and the service market is no difference. With several applications in the hospitality, restaurant, and healthcare markets, new types of service robots are making life easier for customers and employees.

For example, mobile robots can now make deliveries in a hotel, move materials in a hospital, provide security patrols on large campuses, take inventories or interact with retail customers. They offer expanded capabilities that can largely remove humans from having to perform repetitive, tedious, and often unwanted tasks.

In this RBR Insider Report, author Ed O’Brien takes a look at the market for hospitality service robots, provides some example applications where these robots are being deployed, and provides a closer look at two of the leading robots in this market – Savioke’s Relay and SoftBank’s Pepper.

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