While mobile robots for use in ecommerce and fulfillment centers have received most of the attention in recent times due to their sudden uptake, robotic fork trucks (forklifts) have been quietly and steadily growing in numbers, and represent one of the largest opportunities for suppliers of Automated Guide Vehicles (AGVs) and Autonomous Mobile Robots (AMRs). Over a million manual fork trucks are sold globally each year, and the on-going replacement trend to automated solutions is driving a huge market opportunity.
Approximately 5,000 automated fork-trucks were shipped in 2019, generating over $700m in revenues globally. These ranged from more simple pallet trucks for long-distance conveying of pallets in warehouses and distribution centers, to more specialized VNAs (very narrow aisle vehicles) and reach trucks for vertical moves of pallets and heavy loads.
The key drivers for robotic fork truck adoption are clear and strong – cost reduction, a lack of labor and safety. Whilst automated trucks can cost several hundreds of thousands of dollars, eliminating the need for a human driver can provide a ROI within two years in many cases. Countering the obvious argument that robots will take humans jobs, it’s worth noting that there is a severe workforce shortage in manufacturing and logistics – particularly for fork truck drivers. At the same time, manual fork truck accidents are common, resulting in injuries and damage/loss which comes at a considerable cost.
“The key drivers for robotic fork truck adoption are clear and strong – cost reduction, a lack of labor and safety. “
Winners and Losers
As with any industry undergoing a technology displacement, there are naturally winners and losers. Clear winners are those supplying automated trucks, or automation technology. Here’s a selection of some of the companies that are benefiting from this market expansion:
- Vecna Robotics – Vecna offers automated pallet jacks, conveyors and tuggers and recently raised $50m in its Series B funding round. Whilst the company’s revenues were relatively modest in 2018 (we estimate <$10m), it enjoyed very strong growth in 2019 with revenues more than doubling and companies such as FedEx and DHL as its customers.
- KION – KION, which is the parent of Linde, STILL and Dematic is the second largest vendor of both manual fork-trucks and automated fork-trucks globally. It was one of the first manual truck companies to recognize the threat and opportunity of robotic vehicles and was the largest AGV vendor in 2018 according to our analysis. The company has enjoyed strong growth in automated trucks and benefits from its strong brand, wide product portfolio, and expansive dealer and service networks. The company saw a strong finish to 2019, with a 10% increase in revenues to more than $9bn.
- Seegrid – Safety is one of the main benefits of automated trucks over manual vehicles, and in September 2019 Seegrid, a supplier of automated trucks and tuggers, announced that it had “reached two million production miles at customer sites without a single personnel safety incident.” The advanced safety features of automated trucks and the elimination of human error is a major driver for adoption – the Occupational Safety and Health Administration (OSHA) reported nearly 40,000 serious accidents and one fatality per week related to manually-driven forklifts in 2018. This key driver, among others, helped Seegrid to enjoy record growth % in 2019 and expand its headcount by 35%.
- Balyo – Balyo saw mixed fortunes in 2019 with commissioning delays on some of its new vehicles greatly impacting revenues and leading to a slight decline in its business in the year. It did however close the year on a more positive note, announcing that its industrial partners Linde (owned by KION) and Hyster Yale had committed to more than doubling their number of vehicle orders in 2020. Balyo, which partners with manual truck companies to provide SLAM-based automated vehicles predicts it will grow revenues by more than 50% this year, which would be an impressive result if achieved.
Of course, not everyone can turn out to be a winner in the long run, particularly as competition intensifies. We know of more than 30 suppliers of automated fork-trucks worldwide, yet the huge available market and strong drivers will allow many to thrive. Conversely those incumbent manual truck vendors which have not yet moved forward on an automation strategy are at serious risk of being made obsolete. Most of the top 10 manual truck vendors do today have an automated offering, either through acquisition, partnership or licensing arrangement (See Figure 1). The degree to which they promote their automated offerings varies considerably, however. Some treat automation as a ‘necessary evil’ rather than a true segment opportunity which the company fully supports.

Figure 1: Automation strategies for Manual Lift Truck Suppliers
Will Automated Fork Trucks Be Replaced?
The transition from manual to automated trucks is in its relatively early stages. Just 0.3% of all forklifts shipped in 2019 were automated (See Figure 2). Our “moderate” scenario predicts that this will increase to 5% by 2023 which would imply some 75,000 automated fork trucks being shipped that year, generating over $5bn in revenue. But automated fork trucks, which are growing by displacing an older, manual technology, could themselves be displaced by a newer approach – by autonomous pallet movers.

Figure 2: Relative Sizes of Manual and Automated Forklift Markets
(Source: WITS / Interact Analysis)
In the past couple of years several vendors – including MiR (Mobile Industrial Robots), Fetch Robotics and OTTO – have released autonomous pallet movers which tunnel underneath pallets to transport them horizontally. The benefits of these products over automated fork trucks are clear – a much lower price point and a much smaller footprint. We expect to see considerable uptake of these pallet movers at the expense of both manual and automated trucks. However, their applicability is limited to simple horizontal pallet transportation (as opposed to vertical lifting), which is still a huge market opportunity.
Editors Note: Robotics Business Review would like to thank Interact Analysis for permission to publish this piece. All views, thoughts, and opinions expressed therein belong solely to the author. To contact Interact Analysis click HERE.

Ash Sharma, Managing Director, Interact Analysis
About the Author
Ash Sharma has spent close to 20 years in technology research and is now Research Director for robotics & warehouse automation at Interact Analysis. In this role, he leads our industry-leading market intelligence on the use of robots and other technology that enable intelligent automation, providing expert insight based on our robust research techniques. Sharma is also Managing Director at Interact Analysis, leading its EMEA operations.
In his previous role, Sharma served as VP & Senior Director at IHS Markit where he led its Power & Industrial Technology research practices. In this role, he led a team of more than 80 analysts providing market-leading research on several sectors, including industrial automation and smart manufacturing, smart home, solar power and energy storage, drones and robotics, medical technology and building automation. His in-depth experience in these sectors and broad experience in market research and analysis helped establish Interact Analysis as a new leader in Intelligent Automation research.
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