Can Delivery and Service Robots Save Retail?

Grocer Kroger and autonomous vehicle company Nuro have launched a partnership. Source: PRNewsfoto/The Kroger Co.

Smart robots are taking on a widening range of tasks, creating opportunities for retailers to improve productivity and enhance the customer experience. Delivery and service robots (and drones) are designed to work autonomously in warehouses, store backrooms, and even in store aisles, handling things formerly done by humans.

This combination of next-generation inventory tracking, warehouse automation, and robotics helps to make supply chain management and e-commerce order fulfillment more eff...