Last December, Amazon.com Inc. stunned the world. It announced Amazon Go, a radical concept for the online giant -- physical stores enabled by robots in retail.
Amazon Go is a fully automated grocery store. No humans are involved. The customer walks in, picks up what he or she wants and walks out. An app, cameras, and artificial intelligence do the work of a cashier.
Even if you are not a retailer, you should pay attention to Amazon Go because your market could be next.
Although Amazon is pus...